A indústria sempre foi a palco das Revoluções Tecnológicas. Mas o setor mais impactado por essa que vemos hoje é o de serviços. Neste último ano o mundo foi sacudido por mudanças inéditas cujo desdobramentos ainda vemos longe de findar. Mas os frutos da 4ª Revolução Industrial (também denominada Serviço 4.0 pelos impactos causados no […]
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